Visit For A Purpose

If you cannot see anything on this page – please contact support to request access.

You need to be logged in and have the correct credentials to access the content of this section

Login here

Help is Here

Visit For A Purpose and Mystery Shopper
Reports

VISIT FOR A PURPOSE: 

Is a structured approach we use to meticulously track and evaluate the performance of our contracts. This initiative involves the active participation of our Senior Management and Department Representatives, ensuring that we consistently meet the high service standards expected from ABM.

 

VFP – MYSTERY SHOPPER

Captures and scores our client’s centres from a customer’s perspective. Anyone in our business can complete a form as they visit and give an honest review of how they saw the centre on that particular day. Measures are consistent as we ask for feedback on a range of relevant factors that someone visiting your shopping centre would expect.

Views: 299

Translate »